Privacy Policy

Last Reviewed and Updated: June 2025

This Privacy Policy outlines the practices of Scratch App ("we," "our," or "us") regarding the collection, use, and disclosure of information in connection with our mobile application and related services (collectively, the "Scratch App"). For the purposes of this Privacy Policy, "Personal Data" refers to any information that identifies or relates to an identifiable individual.

As a non-custodial crypto asset wallet, Scratch App does not create or manage user accounts. You alone hold and control your private keys. However, certain features of our app may rely on third-party API providers who may require you to share Personal Data in order to use their services.

1. Information We Collect

Information You Provide
When you contact Scratch App support, you may provide Personal Data such as your name and email address. This is the only personally identifiable information we collect directly from you.

Information Collected Automatically
We may collect limited technical data automatically when you use our services or visit our website. This may include your IP address, browser type, operating system, the pages you view, the time you spend on them, the date/time of your visit, and interactions such as links clicked. If you use a third-party service through Scratch App (such as an exchange), we may log non-personal data like wallet addresses or transaction IDs.

Information from Third Parties
We may occasionally receive information from third-party services, such as analytics providers or integration partners, and combine it with data we collect to improve functionality and support.

2. How We Use Information

The limited data we collect is used to:

  • Provide, maintain, and improve our services.
  • Analyze usage and develop new features.
  • Respond to user inquiries and support requests.
  • Facilitate third-party services integrated into the app.
  • Prevent fraud and ensure security.
  • Comply with legal obligations or respond to lawful requests.
  • Enforce our Terms of Use.
  • Provide information relevant to the services offered.

We may use your Personal Data only as outlined in this Privacy Policy.

3. How We Share Information

We do not sell or trade your Personal Data. We only share it in limited cases, such as:

  • Analytics Partners
    We may use third-party analytics tools (e.g., Google Analytics) to understand how users interact with our website or services. These services may also collect data about your activity across other sites.
  • Legal Obligations
    We may disclose Personal Data when required by law or legal process, or to protect our legal rights or the safety of our users and team.

4. Third-Party Services

Scratch App may include integrations with third-party services ("Third-Party Integrations") to enhance your experience. Your interactions with those services are solely between you and the provider.

5. Security

We take reasonable organizational and technical measures to safeguard your data. However, as with any digital service, no system is 100% secure. If you believe your interaction with us is no longer secure, please contact support immediately via the “Support” button within the app.

6. Contact Information

Questions or concerns about this Privacy Policy? Contact us at:
Email: support@scratch-app.com